Trust: A Rare Commodity in Today's World

One word – sadly, in today's world, a rare commodity

So why do customers trust a vendor that has been around since the 49ers steamrolled Denver 55 to 10 in 1990?


Our Commitment to Excellence

At Argent Software, we understand that trust is earned through consistent performance and unwavering support

Our commitment to excellence is reflected in every aspect of our service:

  • Direct Developer Access: Unlike other vendors, you get direct access to our development teams for quick resolution of any issues
  • Comprehensive Training: We don't just sell software; we ensure you know how to use it effectively through free onsite training
  • 24/7 Support: Our support team is available around the clock to assist with any questions or concerns, worldwide
  • Regular Updates: We continuously improve our solutions based on customer feedback and industry developments
  • Custom Solutions: We work with you to tailor our products to your specific needs


Our Comprehensive Solutions

Argent Software offers a complete suite of enterprise-grade solutions designed to address modern IT challenges:

  • SSL Certificate Management: Automated monitoring and renewal of SSL certificates across your entire infrastructure, worldwide
  • Windows Updates Automation: Streamlined management of Windows updates with built-in testing and validation
  • CJIS Compliance Products: Comprehensive solutions for maintaining CJIS compliance requirements
  • System Monitoring: 24/7 monitoring of your critical systems with instant alerting
  • Log Management: Advanced log analysis and archiving for security and compliance


Real Customer Story

Fifteen years ago, a very happy Argent customer in California called us and said:

"We love Argent, we love John, we love the support, we love being able to talk to the developers directly"

"But we have to cancel Argent"

We were a little surprised

"We filed for Chapter 11 today and we have no money"

Here's what we said:

OK, here's what we will do:

We will continue your support - access to John, the developers, all the support people worldwide

You pay nothing

When you exit Chapter 11, you have the choice to pay us or not

Is that fair?

"More than fair"

For five long years, like clockwork, we went onsite every four months, at no cost to the customer

The customer got all new updates and upgrades, and access to John, the developers, all the support people worldwide

The hour the customer emerged from bankruptcy, they paid us all the back maintenance, and bought maintenance for the next five years

We were on the top of the list

We asked why, they said:

"You were the only vendor to stand by us when we needed help"

That is what we do

You got other vendors like that?



Questions?

Speak with our experts or email [email protected]